Privacy Policy

Your Privacy
Fully Secured

Your personal data is invaluable to us. Here you'll find a clear and transparent explanation of how it's collected, where it's stored, and how it's kept secure.

Encryption
SSL 256-bit
Data Sharing
Not Shared with Third Parties
User Controls
Full Control
Last Updated: January 1, 2026

1. Overview

E2bet app ("we", "us", "platform") is a trusted online betting platform in Bangladesh. We firmly believe that every member's privacy is a fundamental right. This Privacy Policy ("Policy") explains how we handle your personal information when you use e2bet app.

This Privacy Policy applies to our website, mobile application, and all other digital services. By creating an account or using any service on e2bet app, you automatically consent to this Policy.

Our Commitment: e2bet app never sells your personal data to third parties. Your information is used solely to improve our services and maintain security.

2. What Information We Collect

E2bet app only collects information that is necessary to provide our services. We do not ask for anything beyond that. The categories of data we collect are outlined below.

Data Type Details Why It's Required
Identity-Related Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account registration and notifications
Financial Information Payment method, mobile banking number Deposit & Withdrawal Processing
Device Information IP address, device ID, browser type Security & Fraud Prevention
Usage Data Betting history, login activity, preferences Improving our services and delivering a personalized experience

Voluntarily Provided Information

  • Information provided during account registration
  • Documents submitted for KYC verification
  • Details shared when contacting our support team
  • Information provided when updating your profile

3. How We Collect Information

E2bet app collects information through a range of transparent methods, ensuring your consent is obtained at every step.

  • Directly Provided: When you fill out the registration form or update your profile
  • Automatic Collection: Device and browsing information collected when you use our platform
  • Payment Processing: During transactions via Mobile Pay, Nagad, or Rocket
  • Cookies & Tracking: Browsing data for service improvement
  • Third-Party Verification: Trusted verification services for the KYC process
e2bet app will never ask for your password, PIN, or OTP over the phone or via messages. If you receive such a request, contact our support team immediately.

4. How Your Information Is Used

E2bet app uses your information only for specific, legitimate purposes. The full list is provided below.

Primary Purpose of Use

  • For creating and managing your account
  • For processing deposits and withdrawals
  • To deliver betting services and results
  • For providing customer service and support
  • For fraud prevention and anti-money laundering purposes

Additional Use (with your consent)

  • Sending personalized bonus and promotion offers
  • Keeping you informed about new features and updates
  • Research to improve the platform experience
  • Sending responsible betting guidance and reminders
Important: You can opt out of marketing communications at any time — either through your account settings or by contacting our support team.

5. Data Retention & Security

E2bet app uses the highest industry-standard technology to protect your data. Our servers operate in compliance with international security standards.

Security Measures

  • SSL 256-bit encryption — applied to all data transfers
  • AES-256 Encryption — for data at rest
  • PCI DSS Compliant Payment System
  • Two-Factor Authentication (2FA) support
  • 24/7 Cybersecurity Monitoring
  • Regular third-party security audits

Data Retention Period

  • Active account data: retained for as long as your account remains active
  • After account closure: up to 5 years as required by law
  • Transaction records: retained in accordance with regulatory requirements
  • KYC documents: stored securely after verification

6. Data Sharing Policy

E2bet app does not sell your personal data to any third party. However, there are limited situations where information may be shared.

When Information Is Shared

  • Service Provider: Payment processing, KYC verification — only the data that's necessary
  • Legal Obligations: To investigative authorities under court order or government directive
  • Fraud Prevention: International Blacklist Verification Authority
  • Business Changes: In the event of a merger or acquisition — you will be notified in advance
All of our third-party partners are bound by strict confidentiality agreements and may only use your data for the specific purposes outlined.

7. Cookie Policy

E2bet app uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Cookie Type

  • Essential Cookies: For managing login status and session — cannot be disabled
  • Functional Cookies: To remember your preferences and language settings
  • Analytics Cookies: To understand platform usage — with your permission
  • Security Cookies: To detect fraudulent login attempts

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may limit certain features of the platform.

8. Your Rights

As an e2bet app member, you have important rights over your personal information. We respect these rights and make them easy to exercise.

  • Right to Know: You can request to see what information we hold about you
  • Right to Rectification: You can request corrections to any inaccurate information
  • Right to Erasure: You may request deletion of your data under certain conditions
  • Right to Restrict Processing: You can restrict how your data is used in certain cases
  • Right to Portability: You can request a copy of your data
  • Right to Object: You can opt out of marketing communications at any time

To exercise any of your rights, email us at support@e2betapp.biz or reach out via live chat. We typically respond within 7 business days.

9. Children's Privacy

E2bet app strictly does not provide services to anyone under the age of 18. Age is verified during the registration process, and any underage accounts are closed immediately.

  • Date of birth is verified at the time of registration
  • Additional age verification may be requested in cases of suspicion
  • Parents can notify us regarding a minor's account
  • Any minor's data collected unintentionally is deleted immediately

10. Policy Updates

E2bet app may update this Privacy Policy as needed. You will be notified in advance of any significant changes.

  • The date of any changes will be updated at the top of the page
  • For major changes, an SMS or app notification will be sent to your registered mobile number
  • Continued use of the platform after any changes will be considered acceptance of the updated policy
  • Archived copies of previous policies are available upon request

11. Contact Us

If you have any questions, concerns, or wish to exercise your rights regarding this Privacy Policy, please get in touch with us.

  • Email: support@e2betapp.biz
  • Live Chat: chat icon in the bottom-right corner of the platform
  • Average response time: 5–15 minutes (live chat), 24 hours (email)
e2bet app is committed to resolving any privacy-related complaints within 30 days. To learn more, FAQ View page.

Your 6 Rights for Protecting Your Data

E2bet app fully respects the data rights of every member

1
Right to Know

You can find out what information we hold about you at any time.

2
Right to Correction

You can request corrections to inaccurate or outdated information at any time.

3
Right to Erasure

You may request that your data be deleted under certain circumstances.

4
Right to Restriction

In certain cases, you can request that the processing of your data be restricted.

5
Right to Portability

You can easily download a full copy of all your data.

6
Right to Object

You can object at any time to marketing communications or specific uses of your data.

What Makes e2bet app's Privacy Policy Different

We're committed to protecting your data — not just in words, but in practice

256-Bit Encryption

E2bet app uses SSL 256-bit encryption — the same level of protection used by banks. Every transaction and data exchange on our platform is fully secure.

Your Data Is Never Sold

E2bet app never sells your personal information to third parties. Your data is used solely to improve your experience on the platform.

You're Always in Control

You can review, update, or request deletion of your data at any time from your account settings. On e2bet app, you're always in control.

Regular Security Audits

E2bet app undergoes regular audits by independent third-party security experts, ensuring any vulnerabilities are identified and resolved quickly.

Transparency in Bengali

Rather than complex legal language, e2bet app's Privacy Policy is written in plain, straightforward English so every member can easily understand it.

24/7 Support

For any privacy-related questions, e2bet app's Bengali support team is available around the clock. No question is too small.

Your Privacy Is Protected — Get Started Today

Your data is completely secure with e2bet app. Open an account today and enjoy Bangladesh's most trusted betting experience.

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